The Oaks Outpatient Behavioral Health Centers comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. The Oaks Outpatient Behavioral Health Centers do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
The Oaks Outpatient Behavioral Health Centers:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Lindsay Lopez.
If you believe that The Oaks Outpatient Behavioral Health Centers have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Lindsay Lopez, LCSW, Director of Clinical Services
4250 Auburn Blvd., Sacramento, CA 95841,
916-489-3336 ext. 4946
916-830-2566 (fax)
[email protected].
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Lindsay Lopez is available to help you.
You can also file a civil rights complaint through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.